Privacy Policy

Last updated: November 28, 2024

Introduction

This Privacy Policy describes how Frenchline Industries Pty Ltd (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website www.frenchlineindustries.com.au. We are committed to protecting your privacy and handling your data in accordance with the Australian Privacy Principles (APPs).

Information We Collect

Contact Form Information

When you use our contact form, we collect:

  • Name
  • Email address
  • Phone number
  • Any additional information you provide in your message

Website Usage Data

We use Google Analytics to understand how visitors use our website. This automatically collects:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of your visit
  • Time spent on pages
  • How you reached our website (referral sources)
  • Device information (mobile, desktop, tablet)

This data is collected in an anonymous form and is used to improve our website and services.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries via our contact form
  • Improve our website and services
  • Analyse website traffic and user behaviour
  • Ensure website security and prevent fraud

Google Analytics and Cookies

Our website uses Google Analytics, which places cookies on your device. These cookies collect anonymous information about how you use our website. This data may be transmitted to and stored on Google’s servers, which may be located outside Australia.

You can opt out of Google Analytics tracking by:

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of internet transmission is 100% secure.

Data Retention

We keep your contact form information for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiry and maintaining business records. Google Analytics data is retained according to Google’s data retention policies.

International Data Transfers

The data collected through Google Analytics may be transferred to and processed in countries outside Australia. By using our website, you consent to this transfer. Google has certified its compliance with various international data protection frameworks.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Complain about our handling of your personal information

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Significant changes will be notified via a prominent notice on our website.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@frenchlineindustries.com.au
Website: https://www.frenchlineindustries.com.au/contact

Additional Information for International Visitors

If you are visiting our website from outside Australia, please note that your information may be transferred to, stored, and processed in Australia and other countries through our use of Google Analytics. By using our website, you consent to the transfer of your information to these jurisdictions, which may have different data protection rules than your country.